We appreciate that sometimes you may need to cancel/change your appointment with us. We request that you let us know at least 48 hours beforehand. If you cancel/reschedule within 48 hours of your appointment you will be charged 50% of the treatment(s) booked in. This must be paid in full before another booking is made.
No Show Policy
All no shows will be charged 100% of the treatment(s) booked. The next booking must be paid in full when booked in.
Patch Test Policy
All patch tests need to be carried out at least 48 hours before the treatment. Appointments will not be booked in unless a patch test has been done. If you have not visited us in over a year you will need a new patch test.
New Client Policy
All new clients will be asked to pay a deposit before the treatment is booked in. This is only for the first booking.
Lash Extension Infill Policy
2-3 week infills must have at least 40% of lash extensions remaining. Any less than this will be charged as a full set.
For insurance purposes no children are allowed in the salon.
Food and Drink Policy
We ask if you could not eat in the salon. Drinks are welcome. Please inform us if any is spilt.
The Beauty Shack Team